Shipping policy

Shipping Policy

At Embellished, we strive to ensure that your shopping experience is as smooth and enjoyable as possible. Our goal is to deliver your order quickly and securely. Please review our shipping policies below for more details on shipping methods, costs, and delivery times.

Shipping Methods & Costs

  1. Shipping Within the UK:

    • Standard Shipping: Typically takes 3-5 business days.

    • Expedited Shipping: Typically takes 1-2 business days.

    • Shipping costs for standard and expedited delivery will be calculated at checkout based on the weight and destination of your order.

  2. International Shipping:

    • We offer international shipping to various countries.

    • Standard International Shipping: Delivery times vary depending on the destination country, generally taking between 7-14 business days.

    • Express International Shipping: Typically takes 3-5 business days for most destinations.

    • International shipping rates will be calculated at checkout based on the delivery address.

Processing Time

  • Orders are processed within 1-2 business days (Monday to Friday).

  • Orders placed on weekends or holidays will be processed the following business day.

  • Please note that certain items may require additional processing time depending on stock availability.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your order online through the carrier’s website.

Shipping Restrictions

  • We currently do not ship to P.O. Boxes.

  • Some regions or countries may have additional shipping restrictions or longer delivery times due to customs processing.

Customs & Import Duties (For International Orders)

  • Customs Fees & Import Duties: For international orders, customs duties or taxes may be imposed by the destination country. These fees are the responsibility of the customer and are not included in the shipping costs.

  • Customs Delays: Please note that customs processing can sometimes cause delays that are outside of our control. We recommend checking with your local customs office for more information on potential delays.

Shipping Address Accuracy

Please ensure that the shipping address provided at checkout is correct. We cannot be held responsible for delays or undelivered orders due to incorrect or incomplete address information. If you notice any errors in your shipping address, please contact us as soon as possible at info@embellisheduk.com.

Order Issues

If you experience any issues with your order, such as receiving the wrong item, a damaged product, or an incomplete order, please contact us immediately at info@embellisheduk.com. We’ll work quickly to resolve the issue and ensure you’re fully satisfied.

Free Shipping Offers

Occasionally, we may offer free shipping promotions. Please refer to our website or subscribe to our newsletter for information on ongoing offers. Free shipping typically applies to standard shipping within the UK and may have certain terms and conditions attached.

Delayed or Missing Orders

  • If your order is delayed beyond the expected delivery time frame, please contact us at info@embellisheduk.com, and we’ll assist you in locating your package.

  • We are not responsible for lost or stolen packages once they have been confirmed as delivered by the shipping carrier.